SHIPPING/RETURNS/EXCHANGE POLICY
Shipping policy
Shipping Policy
* Processing Time: Orders are processed within 1–2 business days after payment confirmation.
* Delivery Time: Standard delivery takes 5–7 business days within India. Remote locations may take longer.
* Shipping Charges: Calculated at checkout based on order value and delivery location for COD orders.
* Delays: We are not responsible for delays caused by courier partners or natural events.
Refund Policy
* Eligibility: Refunds are applicable with valid reason.
* Request Period: Refund requests must be raised within 7 days of delivery.
* Processing Time: Refunds will be processed after product inspection/approval.
* Mode of Refund: Refund will be given as Store credits with 6 months validity. In case of Damaged/defective products, refund will be given to original payment source.
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Return Policy
* Eligibility: Product can be returned only if unused, undamaged, and with original packaging.
* Request Period: Returns must be initiated within 7 days of delivery.
• Return Shipping: In case of wrong/damaged product, we will bear the shipping charges. Otherwise, customer bears the return shipping.
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Replacement Policy
* Eligibility: Free replacement will be provided if the product delivered is damaged, defective, or incorrect.
* Request Period: Replacement request must be made within 7 days of delivery.
* Processing Time: Replacement product will be Delivered within 7 business days after return pickup.